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Due to the majority of our products being made to order and the global fluctuations in the price of bronze, it is impossible to quote firm prices as manufacturing costs are constantly changing
Therefore, unless we are offering special discounts on current In Stock Items, all of our Products are ‘Price on Application’
Orders can be placed by telephone, email or via our Contact Us page
Prices are ‘Plus Delivery’ unless otherwise negotiated
Discounts may be available, depending upon specific items and the overall value of the order
Any discounts negotiated will be applied during Confirmation of Order
Payment can be processed via PayPal by CLICKING HERE once the order has been confirmed by email or telephone
Our payment terms are 100% for items in stock at the time of order or a 50% deposit if items need to be cast
The final balance will be due prior to delivery
In Stock Items will be dispatched within 7 days of receipt of funds for the full order, or on receipt of a deposit if agreed during the Order Confirmation
Delivery time frame for Out of Stock Items will depend on the item ordered so please contact us for an estimate
Overseas orders are welcome and the timeframe for dispatch will be dependent on the previous two points
Orders are sent either by UK courier or delivered personally by ourselves, dependent upon size and weight of the items ordered
The exact delivery date will be advised in advance as all items must be ‘Signed For’
Refunds can only be given for items incorrectly sent or received damaged on delivery
If the customer is happy for us to collect and replace the damaged item, then obviously a refund will not be necessary
Refunds cannot be given for any item delivered, neglected and consequently suffering degradation through not being maintained according to our instructions
We must be notified within 24 hours of any breakages and items must be signed for as ‘Unchecked’, otherwise we cannot accept liability
Unfortunately, cancellations will result in loss of deposit unless we are in breach of the agreed delivery timeframe (notwithstanding any lack of co-operation by a client to deliberately frustrate and prevent completion of a Commission, within that agreed timeframe)
While we endeavor to be as accurate as possible in our descriptions, each bronze is patinated by hand, therefore there may be slight variations in the colours described and presented
We do not store credit / debit card details, nor do we share customer details with any 3rd parties