ESCAR UK BRONZE : PRICING & PURCHASING POLICY
Escar UK Bronze is a small, family-run business offering nearly 300 unique products, from small pieces weighing around a kilogram to large sculptures weighing up to half a ton. Due to this wide range and our limited storage capacity, many of our items are individually hand cast to order
As a result, we can only list prices for our small to medium sized items, while larger products are marked as Price on Application (P.O.A.). This is due to several factors that can significantly affect pricing, including fluctuations in the market price of bronze, which make it challenging to offer fixed prices for larger pieces in advance
Additionally, shipping costs are influenced by several factors, such as size, weight, delivery distance, and transport logistics. As a result, we are unable to provide automatic combined pricing on our website for all product and delivery variations
As such, shipping costs have to be calculated on a case-by-case basis so for an accurate quote, please contact us by email or telephone
Thank you for understanding
ESCAR UK BRONZE : DIMENSIONS & WEIGHTS POLICY
Also due our products being hand cast, there will be slight variations in size and weight and also from time to time, we have to renew moulds due to degradation. Therefore, dimensions and weights will vary slightly so are quoted as approximations only
ESCAR UK BRONZE : DELIVERY CHARGE POLICY
Prices are Plus Delivery, unless otherwise negotiated
ESCAR UK BRONZE : DISCOUNT POLICY
Discounts may be available, depending upon specific items and the overall value of the order
Any discounts negotiated will be applied during Confirmation of Order
So please contact us for details
ESCAR UK BRONZE : PAYMENT POLICY
Payment for items priced on the website can be processed via Apple Pay or Google Pay
For larger P.O.A items please place the order by by telephone or email and our payment terms are 100% for items in stock at the time of order or a 50% deposit if items need to be cast
The final balance will be due prior to delivery
ESCAR UK BRONZE : DELIVERY POLICY
In-stock items will be dispatched within 7 days, unless other arrangements are negotiated at the time of ordering
Delivery time-frame for Out of Stock Items will depend on the item ordered, so please contact us for an estimate
Orders are sent either by UK courier or delivered personally by ourselves, dependent upon size and weight of the items ordered
Overseas orders are welcome and the time frame for dispatch will be dependent on the previous two points
The exact delivery date will be advised in advance, as all items must be ‘Signed For’
ESCAR UK BRONZE : REFUND & REPLACEMENT POLICY
Refunds can only be given for items incorrectly sent or received damaged on delivery
If the customer is happy for us to collect and replace the damaged item, then obviously a refund will not be necessary
Refunds cannot be given for any item delivered, neglected and consequently suffering degradation through not being maintained according to our instructions
ESCAR UK BRONZE : BREAKAGES POLICY
Regarding breakages, we must be notified of any damage within 24 hours of delivery, otherwise we cannot accept liability
ESCAR UK BRONZE : CANCELLATION POLICY
Unfortunately, cancellations will result in a loss of deposit unless we are in breach of the agreed delivery time-frame, (notwithstanding any lack of co-operation by a client to deliberately frustrate and prevent completion of a Commission, within a previously agreed time-frame)
ESCAR UK BRONZE : COLOUR POLICY
While we endeavour to be as accurate as possible in our descriptions, each bronze is patinated by hand, therefore there may be slight variations in colours described and presented
ESCAR UK BRONZE : PRIVACY POLICY
To protect our customers, we do not store credit/debit card details, nor do we share customer details with any 3rd parties